Platform operations overview

For software companies interested in embedding analytics into their SaaS solutions, they want the analytics platform to provide onboarding capabilities that can be integrated into their own onboarding flows so that the customer receives the full platform experience from the point of purchase.

Qlik Cloud has been built with a set of APIs which allow provisioning, configuration, and hydration of Qlik Cloud tenants to serve automated deployment pipelines alongside your software and customer lifecycles.

The tutorials in this section provide information on how to leverage Qlik Cloud to support your applications via embedded analytics, as well as covering important considerations for your deployments. The topics and terminology below will be explored in more detail as you progress through the tutorials.

Qlik Cloud's multitenant model

Where you need to provide solutions to one or multiple users from distinct groups, companies, or organizations, you should deploy a multitenant solution in Qlik Cloud. Each tenant is deployed to serve each of these distinct sets of users, whether that be several, or tens of thousands of sets of users, and therefore tenants.

Some example deployment use cases for Qlik Cloud leveraging this multitenant pattern include:

  • A wealth management firm providing analytics embedded within their customer portal, allowing their customers (single user individuals or multi-user organizations) to view up-to-date account performance
  • A software company producing fitness and wellness mobile software, where they provide analytics to their end users (single user individuals) in their mobile app
  • A logistics firm leveraging Qlik Analytics for providing tracking analytics to their customers (single user individuals or multi-user organizations) via embedding analytics in their public website

Qlik Cloud's multitenant deployment pattern is an architecture where a Qlik partner receives a single entitlement (also known as license), which represents an organization inside Qlik Cloud. Within this organization, you can deploy multiple tenants - each a distinct logical instance. Although these tenants are linked to your organization, they are seperate, so you will need to configure and hydrate these tenants independently.

Note You should not deploy multiple organizations or groups of to a single Qlik Cloud tenant. This is due to some collaboration features within a tenant allowing users to share content with any other user on the tenant. Using multiple tenants logically separates these groups of users, removing this risk and allowing your end customers to use all features and capabilities in Qlik Cloud.

Entitlements

Qlik products require entitlements (also known as a license or subscription), which specify what features of the product are available to a partner. Some examples of attributes set in an entitlement include:

  • Number of professional or analyzer user seats that can be assigned to users (for example, 100 professional and 100 analyzer licenses)
  • Number of Qlik Cloud tenants that can be provisioned (for example, 1 tenant or 1,000 tenants)
  • Which product features you have access to (for example, access to AutoML, Qlik Application Automation, etc.)
  • Which tiers of certain products you have access to, such as a paid tier for Application Automation or Reporting Service

In Qlik Cloud, all tenants in an organization share the same Qlik entitlement. This means that all attributes of that entitlement will be shared across all tenants, and by design, any tenant within the organization can request resources from the entitlement.

As an example, if the entitlement permits you an allowance of up to 10 professional user licenses across 5 tenants, it would be possible to assign all 10 user licenses to a single tenant, leaving no professional licenses for the other 4 tenants. As such, you must manage these resources during your provisioning workflows, through disabling settings such as automatic license assignment.

While each tenant within an organization is logically separated and data and logs are kept separate, the shared entitlement will mean that a user with access to the management console on any tenant in the organization will be able to view the full list of users and any assigned licenses for that organization. This means that you should not provide access to the management console to your end customers or users.

Programmatic provisioning, configuration & hydration in Qlik Cloud

To support the creation, configuration, and hydration of tenants for end customer onboarding in your applications, this series of tutorials demonstrates how the APIs can be used to:

  • Create a new tenant
  • Configure the new tenant, including:
    • Configure an identity provider, typically either JSON Web Token (JWT) where integrating with existing applications, or an interactive provider such as Azure AD for other use cases
    • Pre-provision groups for access control
    • Configure license and role allocations
    • Create and configure security on spaces (logical buckets within a tenant for securing content)
    • Configure web origin and content security policies for use with integrations or embedding
  • Deploy content to the tenant, including:
    • Import visualization extensions, themes and other content types required to provide customization of Qlik applications
    • Import and stage Qlik applications in a shared space
    • Publish staged applications to production managed spaces
    • Republish updated applications

Note: To simplify user and credential management, Qlik provides a set of centrally managed OAuth clients, which automatically create a non-interactive bot user or bot to carry out platform operations tasks programmatically.

Next steps

To begin the provisioning workflow and start spinning up tenants, go to Create a tenant.

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